No use. I just bought another nest,thinking my older 3 were out of date.Now even this one isn’t able

[lafrato]

Now, even this one isn’t working so I’m just going to have to return these dang things and get my money back. Too bad they don’t work like they did when I first got mine. I used to love it now I want to throw it against the wall but instead, I’ll return it and get my money back. Thanks, Linda.

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[MplsCustomer]

@lafrato 

What Google Nest device are you talking about? Why did you think your 3 older ones were "out of date"? When you say the new one "isn't working", what is happening or failing to happen?

If you want to talk to Support, you can start with this link:

https://support.google.com/googlenest/gethelp

[Dan_A]

Hi lafrato,

This is not the experience we wanted you to have, let me help you. A few things: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made? Could you tell me more about the main concern?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router followed by your Nest speakers.
2. Plug them back in after 3 minutes tops.
3. Restarting your phone might also help.
    

Also, have you already tried contacting Google support? MplsCustomer provides the link above.

Looking forward to your response.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hi lafrato,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan