Not able to play songs from Wink music and Gaana

[ShankarKudlu]

Hi, I don't see my Google Home device is getting connected to any music servers. It is not able to play songs from Wink Music and Gaana and YouTube music etc. . Plz help me how can I command it to play songs. . 

[tajennifer]

Hi ShankarKudlu,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing with your speaker device that is not playing music. I understand that you want to use some third-party apps to play some music. Don't worry; help is here. I just need to ask for some information to provide the best solution:

• What speaker device do you have?
• Where are you located?
• Have you already set up your device using the Google Home app?

Please keep me posted. I'll be waiting for your response.

Best regards,

Jenny

[ShankarKudlu]

Hi, Thanks for connecting back. The problem is that, it automatically selects to play from "Wink Music" and then gives the error saying "Something went wrong.". It sometimes tries to play songs with "Gaana", or we request to play from "Gaana", it says It will start playing from Gaana, but nothing plays. It stays blank. I dont know if I need to update something.

1) I have Google Home (Google Assistant smart speaker), which is same as in this link "https://www.flipkart.com/google-home-smart-speaker/p/itm3918ee0aca603"

2) I am located in Bangalore (Bengaluru), Karnataka, INDIA. 

3) Yes, we are using this almost since 5 years now. I have connected this device on my Google Home app. I can play music from phone when I cast the Audio. I dont think, this device was designed only to work as Speaker.