Not able to view Wyze Cam v3 on Nest hub 2nd gen

[thoma1]

Not able to view my Wyze cam V3 on my nest hub after linking it in my google home app. I'm not able to view it in google home app as well.

I have tried resetting the camera's and the hub, deleting and re-installing the google home app but nothing works.

Another interesting part is that I have a front door cam as well from wyze and it seems to be working good on the hub but not on the google home app.

[Juni]

Hi thoma1,

Thanks for reaching out and for being a step ahead of us.  A few questions: did it work before? When did it begin? Were there any recent changes? Try to create a new home structure and add your devices there then observe if you will get a different experience. See the steps below on how to create a new home structure.

1. Open the Google Home app .
2. At the top, tap Add .
3. Tap Create new home.
4. Follow the steps.

Note: You can have up to 5 homes in your account.

Thanks,

Juni