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Not broad casting with my voice

Jayjay4
Community Member

I just factory reset all devices and retrained my voice model, however Google will only broadcast with the generic Google voice and no longer uses my actual voice and yes I opted into recorded speech. So annoying 

1 REPLY 1

DeboraJ
Community Specialist
Community Specialist

Hi @Jayjay4      

 

Thank you for reaching out to the community! I'm sorry to hear you're having trouble broadcasting your voice on your Google Nest device. I understand how frustrating this can be, especially since you've already tried troubleshooting steps to use your voice instead of the generic one. I appreciate your efforts in trying those steps. Let me take this case from here.

To provide you with the most accurate assistance, I need some information about the issue:

  • When did the issue start?
  • What type of Google Nest device do you have?
  • Did you receive any error messages?

Once you provide this information, I'll be happy to assist you further.

 

Best regards,

Debora