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Not receiving calls on iphone

Willcya
Community Member

When someone tries calling me via the max, my phone (or iPad for that matter) do not ring. But when the person ends the call on the max, I get notification on phone  I have a missed call from DUO (from myself). 
They can call other contacts successfully just not me. 

thanks for your time 

4 REPLIES 4

Jake
Community Specialist
Community Specialist

Hey Willcya,

 

Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Willcya,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Willcya,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Willcya,


It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake