Nu merge sa ma conectez la nest mini

[Marius2]

Nu am putut face conectarea la wifi asa ca i am dat un reset , dupa resetare totu a fost bine pana cand mi a apartur o eroare la conectarea lui

 

[Dan_A]

Hi Marius2,

That's not exactly the experience we want you to have with your Nest Mini ― let's check it out. A few questions: what is the error message when setting it up? Are the factory reset steps the same as what you see in this link? Are there changes on your Wi-Fi why you have to set it up again? What phone are you using for the set up? It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router followed by your Nest speakers. 
2. Plug them back in after 3 minutes tops. 
3. Restarting your phone might also help.
4. For iOS devices: enable Bluetooth, disable cellular data, enable local network access by going to your phone's settings>privacy>local network>enable Google Home.
5. For Android devices: disable mobile data
6. Re-do set up

Hope this helps.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hi Marius2,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan