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Operation couldn’t be completed when pairing speakers

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

Original poster: Sandy Watkins 

 

A window pops up and says operation cannot be completed when trying to pair Home and Mini.

Google speakers

3 REPLIES 3

frances
Community Specialist
Community Specialist

Hello Sandy Watkins,

 

Thanks for your message. Oh no! That is a very frustrating issue to not be able to connect your Google Nest Mini with your Google Home. I understand your concern and would be more than happy to help. First, I have some questions to get a better understanding of the situation.

  • Is this a new issue? Was the speaker groups option working before?
  • Have you tried to reboot and Factory Data Reset both of your devices? 

    A factory reset will reset your Google Nest or Home speaker or display to its default factory settings. Note: This action will clear your data from the device and can't be undone.

     

I look forward to your response, thanks for your patience.

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey there, 
Just wanted to jump in here to check to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day. 

Hilary

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.