10-18-2023 10:11 AM
I have 2 Google Nest audio speakers which are identical and have the same firmware version. When I try to create a stereo pair for them in my Android Home app, the Stereo pair option is missing in the Home app. The speakers wre paired and working perfectly and then all of a sudden it said that Google could no longer connect to the other speaker in the pair. Then I noticed the missing option. I factory reset both speakers and set them back up but the speaker pair option is not there anymore. They are all on the same WiFi network. I am aware that only same model devices can be used in a stereo pair, which they are. I see no reason whey this isn't working. This is the reason that I bought these speakers so I'm hoping that this can be resolved. Does anyone know how to fix this?
10-21-2023 01:51 PM
Hi BigHeadedPig
Thanks for posting. I know how it feels when something isn’t working as it should. Are you using Android or iOS? Is the Google Home app updated? Are you connected to the same Wi-Fi network? Have you tried reinstalling the Google Home app? If not, try it and observe if it makes a difference. Using another phone will also help isolate this.
I look forward to your response.
Regards,
Juni
10-22-2023 08:31 AM
Well, the problem corrected itself. The next day, the options were all there. Also, everything that you suggested I had already done to no avail. Thanks!
10-25-2023 01:31 PM
Hi there,
I’m glad it’s working now. If you need anything you know where to find us.
Cheers,
Juni