cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Option to set up stereo speaker pair no longer present

BigHeadedPig
Community Member

I have 2 Google Nest audio speakers which are identical and have the same firmware version.  When I try to create a stereo pair for them in my Android Home app, the Stereo pair option is missing in the Home app.  The speakers wre paired and working perfectly and then all of a sudden it said that Google could no longer connect to the other speaker in the pair.  Then I noticed the missing option.  I factory reset both speakers and set them back up but the speaker pair option is not there anymore.   They are all on the same WiFi network.  I am aware that only same model devices can be used in a stereo pair, which they are.  I see no reason whey this isn't working.  This is the reason that I bought these speakers so I'm hoping that this can be resolved.  Does anyone know how to fix this?

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi BigHeadedPig

 

Thanks for posting. I know how it feels when something isn’t working as it should. Are you using Android or iOS? Is the Google Home app updated? Are you connected to the same Wi-Fi network? Have you tried reinstalling the Google Home app? If not, try it and observe if it makes a difference. Using another phone will also help isolate this.

 

I look forward to your response.

 

Regards,

Juni

Well, the problem corrected itself.  The next day, the options were all there.  Also, everything that you suggested I had already done to no avail.  Thanks!

Juni
Community Specialist
Community Specialist

Hi there,

 

I’m glad it’s working now. If you need anything you know where to find us.

 

Cheers,

Juni