Hello,
I have the original Google Home Max (not the Nest one), model GA00222 what was released back in 2017. It's been a great device, even though it's sense been discontinued. The one issue I'm having with it, it's the only one of my many Google Home devices I have (Mini's, Hub's, etc.) throughout my home that seems to lose WiFi connection fairly frequently, I reboot it, and it's fine for a period of time. Then randomly when I say, "Ok Google!" it states back to me that it's not connected to the WiFi. I'm wondering if it's something to do with my WiFi network that I'm connecting it to. First off, it's a hidden network, it's also a WiFi6 network and has the newer WPA3 encryption/security enabled. Even though, what's odd, all of my other Google Home devices are on that same network, and they all seem to connect and hold the connection just fine. Being it's a little older, and that it's discontinued, so I'm presuming it's not getting any further software updates, is there any type of comparability issues this particular device can run into with the newer WiFi protocols by chance? Also, I've read around online that the USB-C port on the back of the unit, some people were able to use a USB-C to ethernet adapter I guess and to make the device hardwired? If this is true, is there anything I'd have to do to configure it? Just to state as well, I've attempted to factory reset it already and to reconnect it to the WiFi network, and the random issue still seems to persist. Thanks in advance.
