04-07-2024 06:41 AM
We have a combination of nest devices (hubs, mini speakers) and we have noticed that the action "play the news on $SPEAKERGROUP" does not work on speaker groups. It will only play on the device spoken to. If we say "Play $ARTIST on $SPEAKERGROUP" it works fine. I have verified that they are all on the same wifi network. We noticed this a month ago, so I am assuming it is not related to the sonos claims. I have also tried to create a new personal action to play the news, but that only supports the device spoken to. Has this feature been removed, or is tehre something else that I can check into?
04-11-2024 03:36 PM
Hi there,
I'm sorry you're running into this situation. I understand how frustrating it can be when your Nest devices aren't working as expected.
Try the troubleshooting steps here:
Keep me posted. I'm happy to help.
Best regards,
Melany
05-01-2024 04:59 AM
Thanks for the feedback. The phrases I use work fine for a single device but they do not work for speaker groups. I can cast to a speaker group, but I do not seem to be able to say to play the news on a speaker group.
05-05-2024 05:47 PM
Hi there @bkearney,
I appreciate all your efforts taken.
Have you tried these steps before?
Delete a group:
Perform a factory reset:
Here is the link on how to try a Factory Reset, it depends on which device you have.
Create a group:
Let me know how that works.
Regards,
Melany