cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Playback Error on YouTubeTV

Mooneye14
Community Member

Voice and touch commands to open YouTubeTV Result in a screen saying Playback Error. Doesn't matter what channel. 

Mobile app can chromecast still.

3 REPLIES 3

Muddi
Community Specialist
Community Specialist

Hi Mooneye14,

 

Thanks for visiting the Community.

 

I know how challenging it is when you're having issues playing YouTube TV. Let's try to get to the bottom of this.

 

A few questions:

 

  • When did the issue start?
  • What specific Google Home/Nest device do you have?
  • What is the current firmware version of your device?
  • Are you having issues playing other video services like YouTube and Netflix?

 

Let's go ahead and reboot your device and router by unplugging them from the power source, and leave them unplugged for 2 minutes. Once done, plug them back in one at a time with intervals. These will help us refresh the connection of your device from the network.

 

Let me know how it goes.

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hi there,

 

How's it going with your device? Let us know if you still need help and the Community will be happy to lend a hand.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Mooneye14,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi