cancel
Showing results for 
Search instead for 
Did you mean: 
Replies are disabled for this topic. Start a new one or visit our Help Center.

Problème de choix de musique

LMPSetoirelli
Community Member

Lorsque je parle à google nest pour demander de jouer une musique précise avec Deezer , j'ai en réponse " problème de connexion"

3 REPLIES 3

Gui78170
Community Member

Pareil pour moi depuis 3 semaines...

Beaucoup d'autres utilisateurs ont le même retour.

JuanCH
Community Specialist
Community Specialist

Hi there!

Thank you for reaching out to the community. I understand you're getting the 'connection problem' message when you ask your Google Nest device to play a specific song with Deezer. I know how difficult it is when your Google Nest device doesn't work as expected. I'm here to help! To gather some more details, I'd like to ask the following questions:

  • What's your Google Nest device model? Please check out the following link for your reference: Google Nest and Home device specifications
  • In which country are you located?
  • What was the voice command you used to play the desired audio content?

Let me know if you have any additional information; it’ll be helpful.

 

Best regards,
Juan