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Problem with YouTube Live on Google Nest Hub (2nd Gen)

Henrico
Community Member

Hello everyone,

I’m having a problem with my Google Nest Hub (2nd Gen). I can watch regular YouTube videos just fine, but whenever I try to watch a live stream, it either keeps loading forever or freezes on the last frame.

The strange thing is that the same live stream works perfectly on my phone using the same WiFi network.

Here’s what I’ve already tried:

  • Restarted the device

  • Factory reset

  • Updated to the latest software

None of this fixed the issue.

Also, I cannot manually change the quality on live streams on the Nest Hub.

Is this a known bug? Are other people experiencing the same issue? If you’ve found a solution, please let me know!

Thanks!


Update:

I also have another Google Nest (2nd generation) that hasn’t been updated, and casting and watching live streams work fine on that one.

Google has now escalated the issue to their senior team for further investigation.

By the way, casting also doesn’t work on my other Nest that has been updated.

 

1 Recommended Answer

Henrico
Community Member

I see that it’s now working for many people, and I would like to thank everyone who replied, helped test, and also reported this issue to Google.

Because of all the responses, it quickly became clear that I wasn’t the only one experiencing this problem and that multiple people were dealing with the same issue with YouTube Live on the Google Nest Hub.

It’s really nice to see how many people helped out. With 87 replies and 51 likes by now, this topic has also received a lot of attention, which hopefully helped it get noticed more quickly.

It’s also nice to see that, because of this, I’m now even listed among the Top Kudoed Users.

For me, it is now working again as well.
Thanks again everyone for thinking along, testing, and reporting it! 

You guys are the best! 

Make sure to check if it’s working for you too 🙂

View Recommended Answer in original post

92 REPLIES 92

Eakira007
Community Member

Today I feel like YouTube Live it's working normally again. I'm in Thailand.😀

LHS
Community Member

Working again here also. I'm in the USA.

nk2261
Community Member
 

i dont want to jinx it but it looks like they fixed it in the USA for now

JKern125
Community Member

Live streams are working again for me too. I’m in USA. Anyone aware of a software update from Google, etc?

taybuch
Community Member

Must have been a ‘cloud’ fix. I see the same cast firmware (3.78.523914) on my devices as when they were affected, and live streams work fine from a device that doesn’t have the latest YouTube app update…

Devilfish
Community Member

Yep, looks good again 🙂

metavolta
Community Member

@Henrico Since you made your first post on March 7, 2026, and it's now April 7, 2026, roughly a month has passed.

Google seems to have finally fixed the streaming issue on Nest Hub (1st/2nd Generation) 

I can finally stream my favourite YouTube 24/7 channel again in Singapore!!!!!  😀

How about  @GUNSHOW  @taybuch  @d1ss0nance01  @JanisK1953  @Tomo4 @MH444444  @Gordo3255 
@Kris10 @JulesJulieJulia @Gordo3255 and the rest of the Google users?

All good for your Google Nest Hub devices?



Just tested it. And it works for me again. Finally lol.

For me, it’s now working again on the Nest Hub. Hopefully, it’s working just as well for everyone else here. You guys are the best for reporting and testing this issue!

Thx @metavolta 


Henrico
Community Member

I see that it’s now working for many people, and I would like to thank everyone who replied, helped test, and also reported this issue to Google.

Because of all the responses, it quickly became clear that I wasn’t the only one experiencing this problem and that multiple people were dealing with the same issue with YouTube Live on the Google Nest Hub.

It’s really nice to see how many people helped out. With 87 replies and 51 likes by now, this topic has also received a lot of attention, which hopefully helped it get noticed more quickly.

It’s also nice to see that, because of this, I’m now even listed among the Top Kudoed Users.

For me, it is now working again as well.
Thanks again everyone for thinking along, testing, and reporting it! 

You guys are the best! 

Make sure to check if it’s working for you too 🙂

Nick2290
Community Member

It works now! Kudos to you to bringing this Google attention!

IJR
Community Member

Working for me too 🤗 Thank you!

JanisK1953
Community Member

What I've noticed is that I can only cast live videos to my display. Casting seems to only play for a few hours & then stops. I used to be able to ask Google to show me videos from channels I subscribed to, but now "she" chooses a video for me instead of giving me the options of what I might want to play. Not sure if there's a simple work around for that.