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Problem with my hub max

Martin247
Community Member

Hi, I am in the uk and I can't see my apps on my google hub max, there is no see all tab. I have seen that this might be because it is not in my area but when I first got it I could see the apps. I have tried a full reset and still no apps. This is my firmware version 

System firmware - 10.20221207.2.109

Cast firmware - 

4 REPLIES 4

Martin247
Community Member

Cast firmware  - 1.68.353511

Princesss
Community Specialist
Community Specialist

Hi Martin247,

 

Thanks for reaching out. 

 

Sorry to hear about this experience. Could you please send us a photo of the exact display you're getting on your Google Nest Hub Max? We'd like to check further what's causing this to happen.

 

We'll wait for your response.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hey there,

 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello Martin247,

 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess