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Problema timer e sveglia Google Nest

Michele85
Community Member

Salve, ho il dispositivo Google Nest Audio da un po' di mesi da dopo meno una settima a dall'acquisto il dispositivo non ha più permesso di impostare, timer, sveglie e promemoria...mi dice sempre di riprovare più tardi. Ho effettuato diversi riavvio e reset, seguendo anche i vostri consigli...ma nulla, il problema persiste. Sto tentando di contattare il servizio clienti ma il sito non mi permette di chiamarvi. Sono abbastanza deluso.

14 REPLIES 14

Jake
Community Specialist
Community Specialist

Hey Michele85,

 

Sorry for the late reply. I wanted to follow up and see if you still had any questions? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Michele85,

 

I wanted to check in and see if you are still in need of any help? Please let me know, as I would be happy to assist.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Michele85,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

Albi
Community Member

Ciao, ho lo stesso problema da quando a Natale ho acquistato Google nest mini e audio da Natale. Le sveglie e timer non si impostano . Anche a me mi dice di riprovare fra poco. Ho visto che si sono aggiornati ma non cambia nulla 

Albi
Community Member

Hai risolto?

Jake
Community Specialist
Community Specialist

Hey Albi,

 

I am sorry to hear you are having trouble with your device not setting alarms. Do you mind me asking if you have tried resetting the device at all? I did also find a helpful article with more details on alarms and timers. Please let me know if that helps, or if you have any other trouble from here.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Albi,


I am sorry again for the late reply. Do you mind me asking if the article was of any help? What other troubleshooting steps have you tried? Please let me know, if the issue is still present, as I want to ensure you are good to go.

 

Best regards,

Jake

Albi
Community Member

 After 6 months  I have the same problems... What you think about It?

Jake
Community Specialist
Community Specialist

Hey Albi,


I am sorry for the late reply, and to hear you are still having the issue. Do you mind me asking if the article above was of any help? Please let me know, as I would be happy to review further.

 

Best regards,

Jake

Jake
Community Specialist
Community Specialist

Hey Albi,


I wanted to check in and see if you are still in need of any help with your device? Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Albi,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Albi,


I am glad to hear everything is working properly, and you are good to go. With that being the case, I am going to lock the thread at this time. If you run into any questions from here, please feel free to create a new post.

 

Best regards,

Jake

Albi
Community Member

Yes I reset many times Google nest without result....

Albi
Community Member

now it's all ok... Tks