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Radio App on Google Home will not play

ButtyBull
Community Member

Hi all - My Google Home will no longer stream ABC Sydney Radio via the radio app! I have turned both speaker & Modem off and on.

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 Any advice? 

2 Recommended AnswerS

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Thanks for sharing details about the issue here. I understand how challenging it can be when you're having issues playing your favorite radio station from a Radio app using your Google Home/Nest devices. A few questions: when did the issue start? Do you have the same issue when playing the stations from a different radio provider like TuneIn? Is it playing on from the https://bit.ly/3iHwgpr website and native app? Also, could you share some of the troubleshooting steps you've tried?

 

It would also be helpful for the team's investigation if you could send feedback using the keywords, "Unable to play ABC Radio Melbourne and Radio National from Radio app." For more instructions on how to send feedback via your Google Home, check this out

Looking forward to your responses and I'll update the thread once I have additional information. 

 

Cheers,

Muddi

View Recommended Answer in original post

Muddi
Community Specialist
Community Specialist

Hey folks,

 

Thanks for sharing details about the issue here. Apologies for the late response.

 

It's nice to know that some of you can listen to their favorite stations on Radio app via the Google Home/Nest device now. I noticed that some of the users here are having issues playing their radio stations from TuneIn. Please note that our team is aware of this issue and working on a fix. Here's the main thread for your reference. It is best if you could follow the main one for updates. 

 

For users having issues on Radio app, please let us know by updating this thread. Provide the specific station that you're having an issue with, together with your country.

 

Regards,

Muddi

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44 REPLIES 44

Muddi
Community Specialist
Community Specialist

Hey bmplaza123,

 

Please note that this thread is for Radio app issues on the Google Home/Nest devices. For TuneIn issues, it is best to follow this thread for updates.

 

Cheers,

Muddi

Princesss
Community Specialist
Community Specialist

Hey CT42,

 

Thanks for the details you've shared. Aside from ABC RN Breakfast, are there other radio stations that you're having issues with? Let's follow the suggested steps on this thread as this is also similar to this one.

 

Best,

Princess

CT42
Community Member

I have issues playing ABC RN breakfast (91.7) mid coast NSW Australia.

Note: also cannot cast the ABC listen app., From phone to nest. * I believe this is a limitation of google nest. 

Nike008
Community Member

The radio can be played in TuneIn but can’t  broadcasted to the google mini.

Bling
Community Member

I had the same problem, when I said play ABC radio, it streamed Gippsland ABC on TuneIn, But when I said play 107.9 it streamed Melbourne on the listen app again . Hope this helps.