Re-setting up my Google home mini

[Lmitch]

I have a Google home mini that I have not used in a while. I'm working to activate it through the device utility app and it still cannot connect to the wifi. 

I'm constantly in a loop with the device utility app because it cannot connect. 

Any advice? 

[Cathal_S]

Hi Lmitch,

Try turning your phone's Bluetooth off while using the device utility app until you are asked to turn it on.

Regards,

Cathal

[Muddi]

Hey folks,

Thanks for sharing details about the issue here.

Kudos to Cathal_S for helping. I just wanted to check if anyone still needs help here? Please let us know, and the community will be happy to help.

Cheers,

Muddi

[glorilynhuber]

I'm getting this same issue.  It states could not connect to your google home mini.  I turned off wifi when prompted and turned on bluetooth when prompted.  It's sending me in a looping circle.

[Jake]

Hey all,

I wanted to check in and see if anyone had any questions. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey all,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake