Removing Bug

[tonyogr7]

Hello,

I can see that this question has been raised countless times but every thread has been locked without the question being answered.

There is multiple 'phantom devices' connected to my account that I am unable to remove or control.

I am using the Google Home application and in this application there is an option 'Assistant settings'. After selecting this option there is another option 'Devices'. In this page 'Devices that are linked to your assistant' it shows multiple 'phantom devices' named 'Bedroom' and 'Bedroom speaker'. When these are selected, the application seems to 'bug out' for moment, flick between a few application pages and then return to the main application page. There is no way that these devices can be removed or controlled.

When I select other known devices on the 'Devices' page it lets me control them with no problems.

Please can we have a resolution to this issue which has been reported for years but no solution given.

Thanks!

[tonyogr7]

Please can someone help with this.

[Azarco]

Hey All,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need but if you're still having trouble, give clearing the cache and data then reinstall your Google Home app a try. If the issue persists, feel free to submit another post, and provide as many details as possible so that others can lend a hand. Hope this helps!

Best,
Alex