Restarting paired Nest speakers when casting from Youtube music

[vsmithuk]

I cast music from YouTube Music in a Chrome web browser to my paired nest audio speakers, and every time I reconnect (usually the following day), I have to reboot both speakers before casting works. If I don't reboot them via the Home App, the cast attempts for about 10 seconds, then fails, and the music resorts to playing through my MacBook's internal speakers. Over the last three years, I've repeatedly tried unpairing and repairing the speakers, updating the speaker firmware, casting in different ways (via Chrome's cast feature and YouTube Music's Cast feature), and making sure I select "stop casting" before my MacBook sleeps, but nothing makes a difference. Any attempt to subsequently recast always requires the speakers to be rebooted. What am I doing wrong? 

[Juni]

Hi vsmithuk,

Thanks for reaching out and letting us know about your concern. You can factory reset your Google Nest Audio; this erases all your personalized settings and restores the factory default settings. It won’t automatically reconnect to WI-Fi, and you’ll need to set them up again. Check out the article below to know more about it.

Factory reset Google Nest or Home speakers or displays 

Regards,

Juni

[vsmithuk]

Hi Juni,

Sadly the factory reset of both speakers and then re-pairing made no difference. If I stop casting and then recast from the same or another Chome tab, without my Mac sleeping, it works fine. But if my Mac goes to sleep and then I reconnect,  I still need to reboot both speakers from the Google Home app before it will cast. 

Thanks, Vince

[Juni]

Hi there,

Thanks for the details you’ve shared. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this Contact Us form with all the needed information, then let me know once done.

Best,

Juni

[Alex_S]

Hi there,
 

We haven’t seen your form submission come through—were you able to access it alright? Let us know if you’re running into trouble or still need our help.

Best,
Alex