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Same songs keep getting repeated when playing YouTube Music in my Nest Hub

aripstein
Community Member

I ask Google Home to play a song from a specific artist, beging with the songs... after 3 or 4 the same songs repeat...

I am using my  YouTube Music subscription.

 

 

1 Recommended Answer

Juni
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for letting us know. We're already on top of this, hang tight. We've let the right folks know! We'll be sharing updates here in the community as soon as we have them.

 

Regards,

Juni

View Recommended Answer in original post

448 REPLIES 448

Someone at Google suggested you switch from Youtube Music?!!

AdamNest
Community Member

😂🤣😂

Tried to reply but google kicked me and erased what I was typing, must have hit a nerve. But this service has become a bad joke. 

aripstein
Community Member

I've been keeping a close "ear" to the Google Home when its playing songs... The original problem started for me about 2 months ago... but now the repeating is mostly fixed.... I cant figure it out... there are many people stating they have the same problem and I am not aware that google or YouTube music have deployed any general solution... but for me, the problem has been fixed... and I cant say I changed anything significant in how I use the device... 

Muddi
Community Specialist
Community Specialist

Hey everyone,

 

Sorry for the inconvenience and thanks for your patience. Our teams are aware and looking into this issue at hand. Stay tuned to this thread for updates.

 

Cheers,

Muddi

Wciez
Community Member

Were... were you not looking into it before? Wasn't this group made over a month ago? 

StarvinOne
Community Member

Nice one! Thank you very much for trying to sort it out! Hopefully a solution can be found sooner rather than later!

Anonymous
Not applicable

Any update yet on when this will be fixed?

Anonymous
Not applicable

Is there any update on this situation yet? Its getting very annoying 

Anonymous
Not applicable

I have linked my YouTube music to my Google speaker. My speaker has recently been repeating the same few sings over and over. Its getting very annoying, why is this suddenly happening?

rpint
Community Member

When i ask google to shuffle my favorite music, it plays my favorite music from you tube, BUT, after a random period gets stuck on 2 or 3 songs. When I use chrome/you tube music on my PC and cast to the speakers, it seems to work better. Disappointing as I am paying for tis service. This is not a new problem.....

BMK1
Community Member

I have a Google Nest Mini. It's a couple years old. I solely use it to play music from YouTube Premium. As of last month it has been repeating the same 3-5 songs over and over and over. It's incredibly annoying. It also started making a "popping" sound every 10 minutes or so. Thinking the device needed to be replace I bought a brand new Google Next Mini Gen 2. Just set it up, same exact issues. 

 

I saw a thread where people described the repeating song issue -- has anyone had luck getting in contact with a customer service rep for Nest or YouTube Premium? Sounds like it's a software issue. 

RB31
Community Member

Mine's crackling/popping too! Like an old record player as well as repeating songs

Nik3
Community Member

My mini nest does that too.

My Xiaomi mi speaker on the other hand does not crack.

 

Sharbearaj
Community Member

Any updates on a solution? It’s quite annoying 

Brit124
Community Member

Any updates?

INFJames
Community Member

I've had to resort to listening to kirtan/mantra music cos my nest mini keeps playing the same 2-3 songs again and again. Honestly the fact that they haven't integrated chat gpt grade AI into this device yet is so disappointing. 

Erinlynn
Community Member

This is an issue I continue to have still to this day. No matter how I ask my nest to play music (by song or artist name, or just play me some music) it will play 1-3 and repeat them over and over.

ASJB
Community Member

So we can all expect a refund or credit to our monthly subscription $$ until the problem is solved?...seems like the right thing to do?

Not holding my breath.

You can't even get an update from them.

Jutts05
Community Member

I really hope google can fix the issue with a firmware update. I will not replace my hub max with the inferior google pixel tablet as a solution. 

Any update in this, is still happening and it is annoying listen same songs over and over again... Many weeks and still not resolved????

 

There is even a topic with the same problem dating from may 2023

Japester
Community Member

Still having the same issue. When will it be fixed?

Japester
Community Member

When will this be fixed, please? It's been happening for months and it's really annoying. 

Hi Muddi,

Its 22 October 2023, I'm having the same issue as everyone else. Using a Google nest mini (maybe 1st gen), YouTube Music works fine on other devices. I've a premium account - not sure of thats relevant or not. 

I've got the same problem with the mini nest as well as with my Xiaomi Mi speaker.

Problem seems related between hey google and youtube music.

It's there that the manufactors should start looking.

 

This as been going on for awhile win can we expect a resolution?

GlenM
Community Member

Can you please chase up an update, same songs being repeated

Angryone
Community Member

So where are you at with this issue? Had anything even been worked on?  On just got charged for my subscription but I'm not getting what I paid for. You need to stop charging, you're not proving what we're paying for. So... Has this been worked on? 

Nik3
Community Member

What do they charge you for and who are "they"?

If you mean Youtube Music : the problem occurs as well on free accounts as on premium accounts.

Kev44
Community Member

Mine is still stuck repeating. When is this problem going to be fixed?

tenninebt
Community Member

Hi,

Any news? How hard is it to fix?? (Very annoying bug)

Thanks

Japester
Community Member

Any idea when this issue will be fixed, please?

Same issue here for the past 2 weeks.  so annoying 😞

 

Nik3
Community Member

Strange there is another topic with people encountering this problem since may 2023

rj63
Community Member

Any update? I'm about to ditch mine and get an Alexa!

Nik3
Community Member

I understand you but now you say that I wonder if people using Alexa and YouTube Music do or don't encounter the same issue.

It would be interesting to dig deeper into that

 

sharmeen50
Community Member

We need answers or I am canceling my family   subscription  I see here it's months we al want a refund asap

 

Nik3
Community Member

With the free account of Youtube Music the problem is the same.

On the other hand Spotify works fine.