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Scheduled Routines Not Triggering

LukeSaysMoo
Community Member

I have a 7am scheduled Routine to turn on the lights in my house. This routing has worked reliably for 3 years. In August 2022 it became intermittent and now it rarely starts. Is there something I can do?

4 REPLIES 4

Juni
Community Specialist
Community Specialist

Hi LukeSaysMoo,
 

Thanks for posting

 

I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. A few things: Were there any recent changes on your routines that you made prior to the issue started? What troubleshooting steps did you take? Which Nest speaker?
 

If you did the reboot, try to delete the routine and re-create it. Looking forward to your response.

 

Best,

Juni

LukeSaysMoo
Community Member

I did quite a bit of troubleshooting and couldn't figure out why it wasn't triggering. I deleted it and created a new routine. The new routine is working.

Juni
Community Specialist
Community Specialist

Hi there,
 

I’m glad that worked for you. I’ll keep this thread open for 3 more days. If you need further help, let me know.

 

Cheers,

Juni

Juni
Community Specialist
Community Specialist

Hi LukeSaysMoo,

 

Since we were able to resolve this issue I will mark this thread as resolved after 24 hours. If you need help create a new thread and Community will help you. 
 

Thanks,

Juni