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SiriussXM still not streaming

JohnDoe
Community Member

When asked to play SiriusXm, does not play. Been going on for over a year now. Keep on resetting and relinking account to now avail. All other streaming services work. In addition, I can stream Sirius thru Amazon.

4 REPLIES 4

moralesvicente
Community Specialist
Community Specialist

Hello JohnDoe, 

 

Thank you so much for posting in this community. I’m sorry to hear that SiriusXM is not streaming on your Google device. So don’t worry. It’s a pleasure to assist you. 

 

To provide you with accurate information, please help me out by answering the following questions: 

 

  • What model of Google Speaker do you have? If you're unsure, you can find this information in the Google Nest and Home device specifications.
  • What specific voice command do you use to request SiriusXM? 
  • What model is your cell phone connected to your Google device? 

 

If you have any more information that could be helpful, please let me know.

 

Best regards,

Daniel.

I am using the Google WiFi router + nodes (AC2200),  I am asking "Google, please play "Alt Nation" on SiriusXM" and nothing happens.  I do not use my phone to connect thru the nodes as they are connected directly to the router.

moralesvicente
Community Specialist
Community Specialist

Hey JohnDoe, 


I appreciate you keeping me in the loop. I understand how important this music streamer is for you. 

 

Regarding the service streaming SiriusXM for the Google Nest wifi, there have been compatibility changes between these devices. But we’d love to hear your opinion; please send us feedback to improve our service in future updates. 

 

Best regards,
Daniel 

so there is no solution?!  No software upgrades?  What a waste of money on a product that turns out to be useless as a speaker.  Deeply disappointed.