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Sleep sensing inactive but it's Actived on Google home app

Mthe8899
Community Member

So I had to reset my device, the sleep sensing was working correctly but since, I can't activate it again. It says I need to activate it at the phone app, and it's active... But seems to not register it for some reason. 

Any ideas?

3 REPLIES 3

Zns
Community Member

Same issue on a brand new device. Seems like a few people are also reporting the same issue. Sounds like another Google bungled update! I was on with support for hours and it's with the support team as they couldn't resolve.

bgcom
Community Member

Same issue here

bgcom
Community Member

Hello,

It is fixed on my side: I relaunched the configuration removing the configuration from the app first and then initiating it from the device and suddenly the calibrate feature was working fine.

(maybe a software update happened in between too but I am not sure - I did no factory reset or device removal from the app to make it work)