Sleep sensor and hand gestures not working on Google Nest hub 2nd gen.

[Conrad1343]

hello,

I have a problem with google net hub 2nd gen. sleep sensor and hand gesture don't work, I don't even have it in settings and my google supports it because i checked the software version 

My sofware version is 62.0.7.676990136

Please help!

[Guarcax · Accepted solution]

Hi @Conrad1343!

Thanks for posting in the community.
I’m sorry for the inconvenience that this Nest Hub 2nd gen may cause you. I understand that you cannot find the option in the settings of the display to activate the sleep sensing and the hand gesture for your device. Let’s solve this together. 

To have the sleep sensing tab on your display, you will need to follow the next steps: 

1. Open the Google Home app.
2. Tap the account icon. Select My Activity, then go to Saving activity.
3. Toggle Web and app activity on and select Include Chrome history and activity from sites, apps, and devices that use Google services.

And to activate the quick gestures, follow the next steps:

1. Open the Google Home app.
2. Tap Favorites or Devices.
3. Tap and hold your device's tile.
4. Tap Settings and go to Recognition & sharing.
5. Turn Quick Gestures on or off.

You can check the following articles: Control your Google Nest display and Fix Sleep Sensing issues.  

Tell me how it goes.

Regards,

Daniel.