Speaker not working properly AGAIN

[abelew]

so I got the new "update" and now the speaker group is all answering oddly.

do you guys actually perform any tests at all before you push an update? ffs.

[Princesss]

Hi abelew,

Thanks for reaching out.

Could you describe to us what's happening right now with your speakers? I'd love to know more details so I can answer your questions and start some steps.

Lastly, please provide the cast firmware version of your Google Home/Nest speakers so we can check further.

To check the firmware version:

1. Make sure the mobile device is connected to the same Wi-Fi or linked to the same account as the Google Nest or Home device.
2. Open the Google Home app .
3. Tap the device card of the preferred speaker or display.
4. At the top-right, tap Settings Device information.
5. Under Technical information, find Cast firmware:X.XXX.XXXXX.

Keep us posted.

Best,

Princess

[Princesss]

Hi abelew,

Checking in if you still need help with this?

Let us know by responding to this thread so we can move forward to the next steps that might resolve this.

Best,

Princess

[Jake]

Hey abelew,

I wanted to check in and ensure everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake

[Jake]

Hey abelew,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake