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Speaker pairing with tv

Gsk
Community Member

There's a syncing problem with the speaker pair and the tv. Tried group delay correction, still no improvement, please suggest a method to achieve sync between tv and the speaker pair . 

1 REPLY 1

cifuentesj
Community Specialist
Community Specialist

Hi @Gsk,

 

Thank you for your timely response and the comprehensive information you've provided. I understand that you're encountering some sync issues with your speaker and your TV. I'm here to help you find a solution together.

To assist you further, please provide me with the following information:

  • What is the model of your Google speaker device?
  • What is the make and model of your TV?
  • Do you have a Google Chromecast device?
  • Have there been any recent changes to your environment, such as a change in Wi-Fi network or relocation of the device?
  • When did this behavior first begin?
  • Have you experienced any power outages in your area?
  • Have you tried connecting the Google speaker device to a different power source?
  • What is the model of your smartphone?
  • What are the troubleshooting steps you've already tried? If so, which steps have you tried already?
  • Is the out of sync playback consistent across different group playback sessions (or was it a single session)?
  • Is the out of sync playback consistent during the group playback sessions (or is it just a temporary glitch)?
  • Is the out of sync playback distinguishable in large areas of the home (or is it happening in a very specific area)?
  • Does the out of sync playback prevent you from enjoying the music or watching streaming media?

Additionally, you could check this article for further information: How to correct group playback delay.

Please keep me posted.

 

Warm regards,

 

 

Jeremy.