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Speaker setup

Olddawgg
Community Member

‎10-31-2024 03:11 PM

I recently moved so I'm trying to set up my Insignia  NS-CSPGASP2 speaker.  I get it set up, but Google Home could not communicate with it.  I have iOS 15.8 and I see you now require iOS 16 or later.  Is there an a way to set up my speaker using iOS 15.8?

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catheryn
Community Specialist
Community Specialist

‎11-04-2024 11:16 PM - edited ‎11-04-2024 11:16 PM

Hello @Olddawgg!

 

Thank you for posting in the community. I apologize for the inconvenience you're experiencing while setting up your Insignia speaker due to compatibility issues.

 

Before I can provide further assistance, please share the following information:

  • Have you tried using a different phone?
  • Have you contacted Insignia support?
  • What is the version of the Google Home app you're currently using?


Once I have this information, I'll be able to provide the most suitable steps to resolve the issue.

Regards,


Catheryn

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