04-17-2023 01:49 PM
I having an issue with my speaker not playing any music
04-17-2023 04:40 PM
Google broke something (again!): Assistant Radio Disruption - Google Assistant Community
04-22-2023 10:14 AM
Hey everyone,
Thanks for visiting the Community.
We appreciate your suggestion @MikeClark. This is really helpful.
@Drefordsc and @RockGlide, could you please tell us what music providers are you having issues with? What's the exact commands you've used? We'd love to know more of it so we can try some steps to resolve this.
Looking forward to your response.
Best,
Princess
04-25-2023 06:34 PM
The only provider that gives this problem is TuneIn. YouTube Music is fine. The commands used are "Hey Google, play Boom 97.3" to start playing using the default TuneIn player, and "Hey Google stop" to stop playing. Approximately 10-15 minutes later the speaker will come back to life and continue playing.
This behaviour ONLY happens with TuneIn and is well documented throughout these forum and others.
04-25-2023 10:50 AM
Hey folks,
We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
Best,
Princess
04-29-2023 03:55 PM
Hello RockGlide,
We appreciate your efforts. We'd be happy to take a look into this for you. Please fill out this form with all the needed information then let me know once done.
Cheers,
Muddi
05-02-2023 04:36 PM
Hey RockGlide,
We got your form — we'd suggest keeping track of your inbox as our team will be emailing you soon for more details.
Cheers,
Muddi
05-06-2023 11:34 AM
Hi RockGlide,
I've seen that you have been assisted via email. I'll consider this post as complete and will lock the thread in 24 hours.
Best,
Princess