09-03-2022 11:25 AM
I have 3 small speakers 1st gen and a larger 1st gen. I have all 4 set up to play together if I ask for it. Sometimes it works but most of the time it doesn’t. Most cases one speaker will not work and at worst, only one will work. The idea of the speakers is to have music in every room in my home. I have. Even trying everything I could think of including resetting all the speakers. Is there anyone else who may have this same problem and how can I fix it??? It has been extremely frustrating
09-08-2022 10:22 PM
Hi Gastoncat,
Thanks for reaching out.
Sorry to hear about this experience. A few things I'd like to ask-- how far is the Google Home from the router? How many Google Nest speakers are currently set up in your home network? Let's make sure that the speakers are within range from the router for a good Wi-Fi connection preferrably within 15-20 feet away.
Keep me posted.
Best,
Princess
09-11-2022 10:58 PM
Hey Gastoncat,
I just wanted to follow up on this. Let us know if you still need help, and we're glad to assist you further.
Cheers,
Muddi
09-12-2022 06:22 PM
09-12-2022 06:27 PM
I want to add, 3 of the speakers are the smaller ones and 1 is the larger, all first generation.
David
09-15-2022 06:52 AM
Hi Gastoncat,
Thanks for the information. Please reboot your speakers and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals. Let's see if your devices will have the same behavior.
Let me know once done.
Cheers,
Muddi
09-19-2022 11:22 AM
Hey there,
Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread, and the Community will be happy to lend a hand.
Best,
Alex
09-20-2022 11:35 AM
Hello Gastoncat,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Kind regards,
Alex
09-20-2022 11:09 PM
I apologize. I have been pretty busy this past couple of days. I will get on to resetting the speakers later.
09-20-2022 11:20 PM
Hi Gastoncat,
Thanks for responding. We'll keep this thread open and wait for your update.
Best,
Princess
09-22-2022 06:17 PM
The solution seems to have worked but I will reserve judgment a little later.
So far so good.
09-22-2022 08:53 PM
Hi Gastoncat,
Thanks for the update. Glad to know that it worked.
Keep on monitoring your device's behavior. While it is now working, I'll consider this as complete and will lock the thread in 24 hours. Feel free to start a new one if you need assistance with your Google Nest speakers and the community would gladly lend a hand.
Best,
Princess