Spotify Alarm Not playing music it switches to default sound

[Style154]

Hi I’ve been having this issue for quite some time and seen other threads but nothing seems to be working.

I had the same issue on my Lenovo smart clock and thought it was a Lenovo issue so I bought the nest hub 2nd gen.

Here is the issue: I am able to play Spotify on my devices perfectly fine. The issue arises when my alarm goes off. It plays the default sound rather than playing the selected playlist. I know that when it was Lenovo there was nothing that could be done but now it’s doing the same on a Google nest device so hopefully something can be fixed. It’s been happening to me for about 6 months.

[Azarco]

Hey Style154,

Thanks for reaching out — let's see what's going on.

A few questions: what country are you located in? What's your default music provider? Do you have a premium subscription? Also, what's the exact command you've used in setting up your media alarm?

Let us know how it goes.

Best,

Alex

[Azarco]

Hello there,

I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.

Regards,

Alex

[Juni]

Hi there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Thanks,

Juni

[Style154]

Hi there,

im in the US, I have premium (duo), I have Spotify as my default. The command I’m using is “hey google set music alarm” it asks for the time then what to play and I say “—— playlist on Spotify” I have also tried albums and even certain songs with no luck 

[Muddi]

Hey Style154,

To confirm, are you having the same issue when assigning an individual song for media alarm? Have you tried to use a different music service provider to see if you will experience the same issue?

Cheers,

Muddi

[Muddi]

Hi Style154,

I just wanted to follow up on this. Let us know if you still need help with your device, and we're glad to assist you further.

Cheers,

Muddi

[Muddi]

Hey Style154,

Just bumping in to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi