04-24-2022 02:49 PM - edited 06-01-2022 05:50 AM
When using Spotify Connect to cast to my Google Nest Hub from iOS or web, at the start of each track it plays the first two seconds, restarts the track, and then plays the track normally. So anytime a new track comes on I hear the first two seconds twice. This used to happen only with my friend's Android phone and now it happens on my iOS phone and Spotify app on MacOS.
Any help would be appreciated. Thanks.
05-20-2022 12:38 PM
Hey Jehsom,
Sorry for the late reply. I wanted to follow up and see if you are still in need of any help? Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
Best regards,
Jake
05-20-2022 12:54 PM
Yes, still experiencing this. It used to happen only with some phones and then it started with all of them. Some software update on the phone perhaps?
06-01-2022 05:48 AM
The problem happens when I use the Google Nest Hub with bluetooth speakers. Please see the attached videos for a demonstration.
https://share.icloud.com/photos/0bfSg8n5SEFlGbVW9U_-c3n1g
https://share.icloud.com/photos/045ZoMO-x-LMLPBs0vjc-p4Pg
06-03-2022 03:06 PM
Hey Jehsom,
I know how it feels when something isn’t working the way it should, this is related to a similar trending issue. Our team is aware of this and is already looking into it. You can also send us feedback. Here's how: https://bit.ly/3agoYXR
Best,
Nikki
06-06-2022 04:25 PM
Hi Jehsom,
Just checking in to make sure that you saw our responses. I'll be locking this thread if we won't hear back from you again in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Nikki