06-04-2023 07:32 AM
So whenever I'm casting my Spotify account on my nest, nothing appears in my history on Spotify. I tried signing out and back in my Spotify account, and disconnecting/reconnecting my nest, but nothing changes.
Does anyone know how to fix this?
06-06-2023 02:07 AM
Hi,
Please correct me if I'm wrong, so you're saying you were playing a song and casted to your nest, however the song that you played was not in the spotify search history?
06-06-2023 04:30 AM
Exactly, all the songs casted don't appear in my history. Like my Spotify wasn't used.
06-13-2023 10:25 AM
Hi Vikalae,
This is not the experience we want you to have; let me help you. A few questions: which Nest speakers are we working with? Is the issue only happening when casting from your phone to your Nest device? Could you try to play a song via voice command and see if it’s recorded on your Spotify history page? Also, try to play a song from Spotify alone and see what happens.
Keep us posted.
Thanks for helping, Zak!
Best,
Dan
06-16-2023 10:51 AM
Hello Vikalae,
We want to ensure you are good to go. Please reply to this thread with the information asked above if you still need assistance so we can give you a helping hand.
Cheers,
Lovely
06-16-2023 01:39 PM
Hello!
Apologies for the delay. I have a Nest Mini.
I tried to play a fews songs from the Nest instead of from my phone, and it seemed to work for now!
but whenever I start a playlist from my phone and cast, then it doesn't work.
thank you!
06-17-2023 03:16 PM
Hey there Vikalae,
Please make sure that your phone and Google Nest Mini are using the same Wi-Fi network. In that way, you'll be able to get the option to cast your playlist to the speaker. Also, ensure that your Google Home and Spotify are using the latest app versions.
Thanks,
Lovely
06-20-2023 03:40 PM
Hi Vikalae,
Have you tried the troubleshooting steps that I suggested? Let me know if that did the trick or not, so we can try something else.
Cheers,
Lovely
06-21-2023 03:54 PM
Hello Vikalae,
I'm checking in to make sure that you've seen my responses. Please let me know if you have additional questions or concerns before I close this thread within the next 24 hours.
Many thanks,
Lovely