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Stopping Audio on Hubs

JZulkeski
Community Member

So I have 2 hubs. I'll used shortened names. The first one is named Display1 the second is named Display2. They are on my nightstands in a group called "Master Bedroom". At night it plays audio and in the morning, I usually say "OK Google, stop".  Until recently, this worked fine, however, now, when I say "OK Google, stop", Google Assistant says "I can't find "Display1, plus one". "Display1" is literally the name of the display. It's saying it can't find itself. No combination of commands makes the audio stop. It's very frustrating and requires me to go to the media heading, and click stop, or get my phone, go to the app > media > stop. In the app I can CLEARLY see Display1 and Display2 are playing audio as a group.

This isn't just with audio commands. If I use the routines and have anything htat has worked in the past, none of hte commands work. "OK Google, stop" "OK Google, stop audio" "OK Google, stop music on Master Bedroom", nothing I try will work, verbally or in routines.

There is no problem starting the music "OK Google, play <playlist> in Master Bedroom" works both verbally and in routines.

How do I fix this, and why isn't the device I'm speaking to recognize itself?

1 REPLY 1

Azarco
Community Specialist
Community Specialist

Hey JZulkeski,

Thanks for visiting the Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

We hope you were able to get the help you need. If you still need assistance with your Nest Hub devices, feel free to submit another post and provide as many details as possible so that others can lend a hand.

Best,
Alex