Stuck in Recovery mood

[KevinLin]

My Google Home Hub is stuck in recovery mode. I even tried the factory reset, but nothing works. Just goes back to recovery mode.

[moralesvicente]

Hello KevinLin, 

Thank you for taking an interest in our community. I’m sorry to know that your Google Nest Hub is stuck in recovery mode. No worries, it’s a pleasure to help. 

To provide you with more information, please help me out by answering the following questions:

• What model of Google Nest Hub do you have? For your reference, check out this article: Google Nest and Home device specifications.

• How did you perform the factory reset? 

I'll be looking forward to hearing back.

Best regards, 

Daniel