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Stuck with G logo

Kalanidhis
Community Member

I’m having  issue. Stuck with G logo

Unplugged it, held down vol down, plugged back in, then pressed both vol buttons and it goes to a factory reset, then back to the gray screen with a G. 

please provide proper solutions 

4 REPLIES 4

Kikemendez98
Community Member

I'm having the same issue

 

missag
Community Member

I have the same problem this seems to have affected a lot of devices

Itzelmarcela
Community Member

Same problem here, I’d appreciate some help google!!!!!!

Jake
Community Specialist
Community Specialist

Hey there,

Thanks for visiting the Community.

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh. We hope you were able to get the help you need, but if the issue persists feel free to create a new thread, and provide as many details as possible so that others can lend a hand.

Best regards,
Jake