When I try to sync my devices, I get the message Pixel 6 is not available. This even happens when I run the sync on the Pixel. Home Assistant is running fine. The Google Home app is installed and working fine.
I tried the Uninstall/Reinstall trick with Google Home and it didn't make a difference.
Thanks for reaching out — let's see what's going on.
A few questions: when did it start happening? Do you have Google Home or Google Nest speakers? Did you try linking smart home devices (smart lights, switches) to your Google Home app? Try clearing the cache and data of your Google Home and Google app then, reinstall it. Rebooting your phone and checking for system updates might help too.
Let us know how it goes.
Thanks for coming back to us. Could you check "Devices" on Assistant settings to see if your Pixel 6 is listed there. Follow the steps below to know-how:
@Andreasc1: Good point. However, we need Pixel support to check the settings on phone first to make sure that it allows the app to discover the device.
My theory is that when I switched from a Pixel 3 to a Pixel 6 the Cloud has the ID for the Pixel 3 associated with the Pixel 6...so it cannot find the Pixel 6. This is a backend issue, not a phone issue. If it was a phone issue, uninstalling and reinstalling the software would have fixed it.
Appreciate all your efforts. Could you try accessing this link, then let me know if you can see your Pixel 6 device on the list. Please make sure to log in the same account linked on the Google Home app.
To confirm, is there a check on "Show Menus"? If yes, uncheck and re-check the box. Then remove and re-add your device on "Your devices" from your Gmail account. Make sure it's the same account linked to your speakers. This will help us refresh the connection of your phone to the Google Home app.
Keep us posted.
Your answer gave me what I needed to fix my issue. Thanks Bitz09!
For anyone who lands here in the future from Google:
After doing the above, the message that my Pixel is unavailable when I sync devices is gone.