we have just been given the Telstra Gen 3 modem, dual band. I have set up a Guest Network on 2.4ghz to use for my google speakers and hubs but no matter what I do it just won’t connect, using google home app it connects to the speaker but then at wifi part it says connected then a message pops up saying something went wrong check you have sharing on which it is no matter what I do it won’t connect BUT if I don’t use a guest wifi network and use the normal 2.4ghz connects without an issue
why won’t it work with a guest network? The password is correct it lets me connect my iPhone an search the web but just won’t connect to ANY of the google speakers
I moved this thread to "speakers and displays".
I'd try to factory reset your Nest devices before trying to reconmect to the new Wi-Fi.
Also, since iOS is mentioned:
Make sure the device used for the setup process with the Google Home app have no VPN enabled/ connected; not any 3rd party product, nor the "Apple iCloud Private Relay" ( https://support.apple.com/en-us/HT212614 ).
Make sure the Google Home app has been granted permission for "local network access" ( https://support.google.com/chromecast/answer/7172427?hl=en ).
While doing work with the Google Home app, make sure following settings is disabled:
• "HTTP Proxy" ( https://www.expressvpn.com/support/troubleshooting/disable-proxy-safari/#ios ).
• "Limit IP Address Tracking".
• "Private IP Address", also known as "MAC randomization" ( https://support.apple.com/en-ca/guide/security/secb9cb3140c/web ).
I'm jumping in to ensure everything is good here. Have you seen olavrb's response? Let us know of the answers so we could take a closer look at them. In addition, when setting up your Nest speakers, turn off your mobile/cellular data and if it's an iOS device, enable Bluetooth.
Check out this guide for more information about its requirements and troubleshooting.
Keep us posted.