Since the Fuschia OS Update has been applied to my Nest Hub Max, when streaming my Nest camera through it, I get the "Camera Feed Not Available" message on screen or the screen is black. This can stay like this for 5 minutes then eventually shows the camera Feed. Factory Reset both devices to no avail. When streaming the camera to my phone or tablet I get no issues. I see other people are having the same issue. Is there a fix in the pipeline for this? I have tried restarting my router and and nest hub max to no avail.
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We're sorry to hear about this experience with your Google Nest Hub Max. Thanks for trying some steps before reaching out. Let's go ahead and try these:
Let me know if these steps work.
Thanks for trying the steps. Could you please provide the cast firmware version of your Google Nest Hub Max?
To check which firmware version you're on, follow these steps:
Looking forward to your response.
Chiming in to ensure everything is covered here. Just to add, have you tried setting up your device on a new home structure? If not, please follow the steps below to know-how:
Remove all devices from the old home structure.
Add the Nest Hub Max to the new home structure.
Keep us posted.