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The Google mini speaker and nest have not worked for about 3 weeks

Djspot1975
Community Member

As in subject For about 3 weeks the Googles have been flashing continuously and no longer forward audio messages from one speaker to another, I've been using them since 2018

2 REPLIES 2

Dan_A
Community Specialist
Community Specialist

Hi Djspot1975,

 

This is not the experience we want you to have; let us help you. A few questions: which Nest speakers are we working with? Were there any recent changes made?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord from your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

If the issue persists, let’s revert your Nest devices back to its default and original settings by doing a factory reset. Depending on the device that you have, follow the steps in this link: Factory reset Google Nest or Home speakers or displays.

 

Keep us posted.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan