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Trying to Cast Audio to my Home Group of Nest speakers fails

Timjs63
Community Member

When attempting to Cast to my Home Group of Nest speakers it acknowledges it then comes back that something went wrong. It casts just fine to individual speakers but when attempting to cast to group it fails. 

2 REPLIES 2

Timjs63
Community Member

Wanted to add it is the verbal attempt that fails.. Casting direct from an app works.. 

moralesvicente
Community Specialist
Community Specialist

Hello 

Thank you so much for posting in this community. I’m sorry to know that your speaker group is not responding as you expected via voice command. So don’t worry; I’m here to help you. 

 

To get a better understanding of the situation, please help me out by answering the following questions: 

 

  • When did the trouble first occur?
  • What type of Google speaker are you using? If you don’t know, consult this article: Google Nest speakers and displays
  • Do you have all the speakers connected to the same wifi network?
  • Do you have connected all the speaker groups at the same home structure? 
  • What voice commands do you use with your speakers? 
  • Did you try to perform some troubleshooting steps? If so, what steps did you take? 

Keep me in the loop, and I can assist you with the next steps.

 

Best regards, 

Daniel