Turn off Ultrasound when”Do not disturb”

[G-Paz]

When I walk past the hub in a bedroom at night, the ultrasound will detect presence and light up the screen, so it can present me with personalised options. The light from the Hub then wakes everyone in the room. I have set a “Do not disturb” period but ultrasound overrides this. Is there something I can set to stop this? I like the Ultrasound feature of my Nest Hubs however will have to disable it if it persists 😢  

[Princesss]

Hi G-Paz,

Thanks for reaching out.

A few things I'd like to ask - has this been working before or is this the first time you have experience this? Have you already tried resetting the Google Nest Hub to see if it will give show you the same behavior? Let's go ahead and perform a complete reset and let me know how it goes.

Best,

Princess

[Jake]

Hey G-Paz,

I wanted to check in and see if you managed to see Princess_S post? Please let me know if you are still having issues with your device. I would be happy to assist, and ensure your device is working as intended.

Best regards,
Jake

[Jake]

Hey G-Paz,

I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread due to inactivity. 

Best regards,
Jake

[Jake]

Hey G-Paz,

It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post. 

Best regards,
Jake