10-02-2021 05:58 AM
Hi, I have a Google nest mini (gen 2) speaker. When I got it I set something up to remind me to set off for rugby every Saturday at 9 am. The problem is that I can't turn it off. I don't have any alarms set up or reminders so I don't know what to say to cancel it.
The sound is almost like a "ring ring" followed by "set off for rugby"
If anyone has any ideas as to what I have set up then I'd appreciate your suggestions.
Thank you.
10-07-2021 09:19 PM
Try, "Hey Google, please cancel all reminders."
Or.
"Hey Google, please cancel all timers."
Or maybe it's an alarm, so you can make that the command to cancel it outright.
When a timer or alarm goes off, you can say "Stop" to turn it off. It kind of sounds like you've set-up a recurring alarm or timer.
10-12-2021 10:10 AM
Hi All,
First, thank you Zed for your help on this thread!
Hello davidbrooksio, just wanted to check in. Do you have any other questions or concerns? Please let us know, we're here to help!
10-12-2021 10:27 AM
Hi all
I tried this but she tells me I have no reminders. I'm not sure what I'm doing wrong.
10-12-2021 10:30 AM
Sorry, just to add: I have tried all of the suggestions and I don't have anything set up.
10-14-2021 12:04 PM
Hi davidbooksio,
Thanks for the update! Just confirming, is your device is still saying the 9 am rugby notification?
I appreciate you taking the time to troubleshoot this issue. Could you check to see if you have any routines set up?
Please keep us updated, thanks for your patience!
10-14-2021 12:08 PM - edited 10-14-2021 12:09 PM
Hi, yes it is, every Saturday. "Bring bring, set off for rugby". Its not the end of the world, I'd just love to know what I've done.
10-15-2021 08:40 AM
Hi davidbrooksio,
Thanks for your reply back. No worries! Let's try this last troubleshooting step.
With a Factory Data Reset, your device's data will erase, and this should erase the repeating notification.
I look forward to your response, thanks for your patience!
10-14-2021 12:11 PM
Sorry, I should really read the post before replying!
It seems that I have no routines set up.
10-18-2021 03:45 PM
Hi there,
It's been a few days since we have heard from you. Just checking to see if you saw my response and if you had any other questions or concerns. We're here to help!
10-19-2021 02:18 PM
Hi All,
We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.