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Two devices answer me at once

SunnyRio
Community Member

Sometimes when I ask a question, my Android phone and my Google speaker answer at once, actually one about 5 seconds later.

I found this page which says they should work out between themselves who is going to answer, but it's not working: https://support.google.com/assistant/answer/7257763?hl=en&co=GENIE.Platform=Android

I tried to follow the instructions on it, but they're unclear.  Firstly I managed to determine both devices are using the same account.  Then I tried to follow the update instructions.  For some reason the page tells me to open "Google app" - sorry, what?!  Google what?  There's google maps, google home, google assistant, google photos, etc, etc.  I see an icon for some reason just "Google" - which makes no sense whatsoever, and opened it.  I managed to find "your profile, Settings, About.", which told me I have version 14.37.22.28.arm.  But it then says to click "update".  There is nothing labelled update.  I tried clicking the version number and nothing happened.  I tried going to Google Assistant which would make more sense, but I couldn't even find about in there.

1 REPLY 1

David_K
Platinum Product Expert
Platinum Product Expert

If you go directly to the Google Play Store page for the app, you can easily see if it needs an update:

https://play.google.com/store/apps/details?id=com.google.android.googlequicksearchbox