05-01-2023 12:29 PM
Hello
I have just changed WiFi network and am now unable to connect all my home mini nests and hub.
I've reset all mini nests and hub, uninstalled and reinstalled the Google home app. Forgot all devices and reset my phone and still nothing.
Am getting the connection sound but not the last step of authentication and can't see why. When I click on the speaker it shows as not connected, however in it's individual settings I can see it has my new WiFi as its default WiFi.
Any ideas on how to get things back up and running
Thanks in advance
Stevie
05-03-2023 11:00 AM
I'd recommend trying these steps:
Need help with setup? Troubleshoot common Google N… - Google Nest Community
Let us know how you get on!
05-06-2023 10:57 PM
Hello Stevieann,
Checking in — I hope davidking's response has helped you fix the issue. Let me know if you have further questions or concerns.
Cheers,
Muddi
05-09-2023 11:01 PM
Hi there,
I don't want to be a nudge, but I'd like to check if you were able to get your device working. Feel free to reach back if you still need help.
Cheers,
Muddi
05-10-2023 11:12 PM
Hey Stevieann,
We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi