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Unable to connect to WiFi and Google Home

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Jooooooooo
Community Member

‎04-18-2025 08:58 AM

Unable to connect to WiFi network and Google Home

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1 Recommended Answer

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Ashepherdson
Platinum Product Expert
Platinum Product Expert
In response to Jooooooooo

‎04-18-2025 11:17 AM

You would setup your wifi network as normal, once the wifi is up and running , factory reset your Google home , then set it up as new, on your home wifi network.   

 

Instructions here https://support.google.com/googlenest/answer/7029485?hl=en-CA&co=GENIE.Platform%3DAndroid

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Jooooooooo
Community Member

‎04-18-2025 08:59 AM

Tried factory reset and rounter reboot

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Ashepherdson
Platinum Product Expert
Platinum Product Expert
In response to Jooooooooo

‎04-18-2025 11:17 AM

You would setup your wifi network as normal, once the wifi is up and running , factory reset your Google home , then set it up as new, on your home wifi network.   

 

Instructions here https://support.google.com/googlenest/answer/7029485?hl=en-CA&co=GENIE.Platform%3DAndroid

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