08-27-2021 11:58 AM
Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.
Original Poster: June Mer Mortiz
I have had factory reset my Nest Hub and yet still unable to set up it up successfully it will just show connected and that is it
08-27-2021 11:59 AM
09-14-2022 08:39 PM
GHT3 Nest Hub stuck on link account screen. Cant finish configurarion in Brazil.
09-19-2022 10:56 AM
Hey Dudu,
Thanks for reaching out.
Was it working before? Were there any recent changes on your network, account or set up? Also, are you using a regular Google Account? If so, make sure there's no restriction or authentication on your account. Uninstall and reinstall your Google Home app. If you haven't, try resetting your Google Nest Hub to its default setting.
Let us know how it goes.
Best,
Alex
09-22-2022 06:15 PM - edited 09-22-2022 11:00 PM
Hello there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
09-22-2022 06:21 PM
Never worked. I cannot setup for first use. Tried all the sugestions with no success till now.
09-22-2022 11:01 PM
Hi there,
Thanks for trying the steps.
Have you tried setting it up using English US as your language?
Best,
Princess
09-23-2022 12:58 AM
I've tried only in english US. Unfortunately, BR Portuguese is not available.
09-27-2022 11:06 AM
Hi Dudu,
Thanks for trying the steps. Can you try to use a different phone to see if you will also get the same results?
Best,
Princess
09-27-2022 11:36 AM
I finally got it.
Just did the factory restore and retried to set it up like a hundred times till it works.
09-27-2022 12:50 PM
Hi Dudu,
Thanks for updating us. Glad to know that it worked.
Since this has been resolved, we'll consider this as complete and will lock the thread in 24 hours. Feel free to start a new post if you need assistance with your Google Nest speakers and the community would gladly lend a hand.
Cheers,
Princess