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Video Pausing Multiple Times

mjc
Community Member

Media on my Google products (speakers, displays, and chromecast) indefinitely pauses.  If I attempt to watch the same content on my phone or laptop it plays fine, and speed test show there is no issue with my internet connection. The type of media and device doesn't matter, both audio and video are impacted until I reboot (sometime multiple reboots are required). I see other users started posting about this issue back in July, and that it may be related to Google Nest video streaming (I have multiple nest cameras and a subscription to nest aware), but there does not appear to be any resolution to this issue.

3 REPLIES 3

Jeran
Community Specialist
Community Specialist

Hey there mjc,

 

I'm really sorry about the late response, but I assume you are referring to this thread about people experiencing the same issue. I am currently checking with the Google team to see if there are any updates on the issue, but at the moment, I am still waiting for a response. For now, rest assured that they are working on this bug. 

 

I'm sorry I couldn't have been more help, but if you had any more questions or concerns, please let me know.

 

Best regards,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there mjc,

 

Did you have any more questions or need any additional help? If not, I'll go ahead and lock up this thread in 24 hours.

 

Just checking up,

Jeran

Jeran
Community Specialist
Community Specialist

Hey there!

 

We haven't heard back from mjc, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

 

Have a good one!

 

Best regards,

Jeran