07-01-2023 04:27 PM
07-02-2023 06:44 AM
Try these steps:
If these steps above don’t solve the issue, you’ll need to factory reset your speaker or display, then set it up again.
07-02-2023 08:49 AM
Hello David,
Thank you so much for your help! I previously was not able to "add new device" - it would never find it even though my phone was right next to it.
07-02-2023 09:05 AM
That error typically means your phone wasn't able to communicate properly with your speaker or display. It can often be solved by restarting your device, phone, and router or it can sometimes be something more advanced. Try these troubleshooting steps:
Need help with setup? Troubleshoot common Google N… - Google Nest Community
07-02-2023 05:11 PM
Thank you so much! I will try all of those steps to see if they work - especially the step about shutting off cellular data.
I've never had trouble setting things up before - but I just remembered I bought a new Wi-Fi extender not too long ago, so maybe that is part of the problem. I have WiFi 6 and the new extender is supposed to be WiFi 6 AND dual band 2.4 and 5 GHz. But maybe something isn't working.
THANK YOU!!!!! If I get it working I will let you know what the issue was.
THANK YOU SO MUCH!! 😊😊😊
07-03-2023 09:31 AM
No problem. Let us know how you get on!
07-07-2023 06:53 AM
07-10-2023 08:00 AM
Hi there,
It's been some time since this thread was updated. Does anyone here need assistance?
Cheers,
Muddi
07-11-2023 12:19 PM
Hey Liz23,
Just bumping this up to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi