Volume of music alarm suddenly too loud and wont turn down

[Purplegiraffe]

I've been using Spotify as an alarm for ages, but for some reason recently no matter how much I turn the volume down before I go to bed, it comes on in the morning SO loud that it's scaring me awake. So much so that Google can't hear me shouting to stop the alarm. I've also found in general that Google doesn't respond as well as it used to, but that's a separate issue. 

I just want to know how to use music for an alarm without jumping awake every morning 😂

[Dan_A]

Hi Purplegiraffe,

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router, followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

If the issue persists, try doing a factory reset to restore your Nest speaker or display to its original settings. See this guide on how to reset your device. Redo the setup once done.

Let me know how it goes.

Best,

Dan

[Princesss]

Hello Purplegiraffe,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have
 

Thanks,

Juni