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Why does music from Google speakers fragment/stutter?

Rdianco
Community Specialist
Community Specialist

Disclaimer: This thread was migrated from our previous version of the Google Nest Community. You can continue to receive updates on your thread issue here or simply ask, browse or more in the new Google Nest Community.

 

Music played through home group stutters/fragments.
 
3 REPLIES 3

frances
Community Specialist
Community Specialist

Hi M Watson 4460,

 

Thanks for reaching out. I understand your concern, I listen to my music everyday so I understand how frustrating this issue can be. I would be more than happy to help find a solution. First, I have some questions to get a better understanding of the situation. 

  • Which Google devices is this post in regard to? (model name, generation number)
  • Does this issue happen with all types of media? (Spotify, YouTube, Spotify, etc.)
  • Does this issue occur when the devices are by themselves or only in groups?
  • By 'home group', do you mean the speaker group feature?
  • Have you tried any troubleshooting steps? What you have you attempted so far?

Thanks for your patience, I look forward to helping you! 

frances
Community Specialist
Community Specialist

Hi All,

 

It's been a few days since we have heard from you. Just checking to see if this issue has been resolved. Feel free to ask any other questions or concerns you have. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

As I have not received any response, I'll go ahead and lock this thread. As always, feel free to start a new thread if you have any questions or concerns and we'll be happy to help.